Track a Truck addresses a common frustration for food truck enthusiasts: the difficulty of locating and ordering from their favorite trucks.
Users often face the challenge of aimlessly searching for food trucks or waiting in long queues, wasting precious time and missing out on limited menu items.
1 Difficulty in finding new food trucks and tracking their locations.
2 Long queues and wait times.
3 Frustration of missing out on popular menu items due to limited availability.
Using an online survey, I performed a user research among the audience and clients of Food Trucks.
The key conclusions based on 72 respondents :
The app features options to sign up, log in, or continue as a guest, providing a seamless and personalized experience for users.
The Order Now option is available for signed-in users only, and guests are only able to search for trucks.
The home screen provides the users with the top trucks in their area, Popular Trucks, and New Trucks in their area.
Users can search for trucks using a map view search based on their current location or type their desired location (for example – the area of their upcoming vacation).
Users can also search for trucks based on their desired filters such as distance from their current / desired location, opening times, dietary restrictions, facilities, environment, and more.
The filters are based on ideas provided by the respondents in my user research survey.
The Truck details page provides basic information about the truck such as location and distance, opening hours (with current status), user ratings & reviews, best sellers, and more.
Users can use the Order Now option to preorder from the truck.
The Directions button navigates to the truck using Waze, Google Maps, or Apple Maps.
Users can save their favorite trucks and enable updates if they wish.
They can also share the truck with their friends & family using AirDrop, WhatsApp, etc.
Users can read reviews based on date/rating.
They can also add their own review if they wish.
An interactive menu where the users can preorder and skip the lines!
Users can filter the products and add them to the cart.
The app also provides the estimated time for the order to be ready for pick-up.
This option is available to signed-in users only.
Users can receive alerts & updates from their favorite trucks, such as special events, new menu items, and more.
Users can track their order’s current status on the Profile page.
Once the order is ready, users can review their experience and share it with other users, and if needed – send a message to the truck owners (in case they need something extra, are running late and so on).
Users can also access their past orders, their favorite trucks & their submitted reviews.
